Conversational AI Designer & Automation Engineer
Building
I'm a Conversational AI Designer with 2+ years of hands-on experience building intelligent chatbots and voice assistants that feel natural, helpful, and human.
I specialize in end-to-end bot design — from conversation flows and intent architecture to API integrations, backend automation, and RAG-powered knowledge systems. My work spans industries including home services, healthcare, food & beverage, and e-commerce.
Every chatbot I build is purpose-built: fast to deploy, easy to maintain, and designed to move real business metrics.
A fully autonomous conversational AI that handles the complete home services request lifecycle — from understanding a client's issue to routing them to the right professional. Built with Voiceflow and deeply integrated with TopProz's backend via custom APIs.
A smart appointment scheduling chatbot for a medical clinic — handling patient intake, doctor availability, booking confirmation, and reminders through a seamless conversational interface.
An end-to-end food ordering chatbot that recommends pizzas based on preferences, manages cart building, processes orders, and provides real-time delivery tracking — all within a single conversation.
A conversational shopping assistant that personalizes product discovery, handles order creation, and provides post-purchase support — similar to a Spotify-style recommendation engine applied to retail products.
Custom Retrieval-Augmented Generation implementations that give chatbots access to private business knowledge — enabling accurate, grounded answers from internal documentation, FAQs, and product data.
Not sure which plan fits? Send me a message — I'll help you figure out the right scope for your budget.
Whether you need a customer support bot, a booking assistant, a lead qualification system, or a fully automated AI workflow — let's talk. I'm available for freelance projects and full-time opportunities.